---
title: Redirecting device users to a URL
slug: access/guide/redirecting-device-users-to-a-url
docTags: 
createdAt: 2026-09-07T09:11:00.259Z
---

If an application is blocked or the connection fails for any reason, you can redirect the device users to a specified URL.

**Procedure **

|   | 1. | In Ivanti Access, go to Profile > Branding > Remediation Page or Service Unavailable Page.<br /><br /> |
| - | -- | ------------------------------------------------------------------------------------------------------ |

|   | 2. | In **Page Options**, select I want to redirect users to my website URL.<br /> |
| - | -- | ----------------------------------------------------------------------------- |

|   | 3. | Enter the redirect URL in the text box for Redirect URL.<br /> |
| - | -- | -------------------------------------------------------------- |

The redirect URL must include http\:// or https\://.

|   | 4. | Click Save Changes to save the settings.<br /> |
| - | -- | ---------------------------------------------- |

If a redirect URL is configured in the <font color="#323232">Remediation Page</font>, device users are directed to the redirect URL if an application is blocked.

If a redirect URL is configured in the <font color="#323232">Service Unavailable Page, </font>device users are directed to the redirect URL if the cloud service is unavailable. For example, a 503 error.