---
title: Configuring Ivanti Neurons for MDM in Ivanti Access
slug: access/guide/configuring-ivanti-neurons-for-mdm-in-ivanti-access
docTags: 
createdAt: 2026-09-07T09:10:59.841Z
---

You configure your Access tenant in Ivanti Neurons for MDM and verify the integration in Ivanti Access in the UEM tab.

Before you begin 

Ensure the following:

- Your Ivanti Access tenant is configured in Ivanti Neurons for MDM. See [Configuring Ivanti Access in Ivanti Neurons for MDM](docId\:bYIvL3ushQIkmy7f7U1ED)
- You have the credentials for the Ivanti Neurons for MDM administrator account you will use to verify the connection from Ivanti Access to Ivanti Neurons for MDM. Ivanti recommends creating a separate administrator account in Ivanti Neurons for MDM that is specifically used for UEM integration with Access. Ensure that the account,
  - is a single user, not an API user.
  - has Access administrator, Common Platform Service (CPS), and Device Read Only roles.

**Procedure **

1. Click UEMon the left navigation pane in Ivanti Access.

Figure 1. UEM tab

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2. In UEMs tab, click Connect to Verify to complete the UEM registration process.
   The Verify UEM Tenant window appears.

Figure 2. Verify UEM Tenant

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3. Enter the following:

- UEM Username: User name for the Ivanti Neurons for MDM administrator account you created for Access integration.
- UEM Password: Password for the administrator account.

The following status displays in Access based on the connection:

| Status                            | Description                                                                                                        |
| --------------------------------- | ------------------------------------------------------------------------------------------------------------------ |
| Connected                         | Ivanti Access and Ivanti Neurons for MDM are connected.                                                            |
| Not Verified                      | The Ivanti Neurons for MDM Credentials are not verified by Access. Enter the credentials to complete the workflow. |
| Deregistered                      | Ivanti Access is deregistered.                                                                                     |
| Unreachable                       | Server is unable to connect to Ivanti Neurons for MDM.                                                             |
| Incorrect Password or Permissions | The UEM permissions or password is incorrect.                                                                      |

4. Click Verify.
5. Click Done.
6. Select the host added and click Sync UEMin the right-pane.
   This action fetches the Ivanti Tunnel profiles from UEM and pushes to gateway.

Next steps 

Configure Ivanti Tunnel in Ivanti Neurons for MDM. See [Configuring Ivanti Tunnel in Ivanti Neurons for MDM](docId\:LZtfQfFvw8GZUnaQb9jn7).