---
title: Configuring Ivanti EPMM in Ivanti Access
slug: access/guide/configuring-ivanti-epmm-in-ivanti-access
docTags: 
createdAt: 2026-09-07T09:10:59.875Z
---

The Ivanti EPMM with which Ivanti Access integrates is configured in the UEM tab in Ivanti Access.

:::hint{type="info"}
When Ivanti EPMM is in maintenance, you must configure the load balancers to return 503 , Service Unavailable.
:::

Before you begin 

- Ensure that you have completed the steps detailed in the following:

|   | - | [Configuring Ivanti Access in Ivanti EPMM](docId:8ZeRqcH-z7PyAu4WDKoZG) |
| - | - | ----------------------------------------------------------------------- |

|   | - | [Configuring Ivanti Tunnel in Ivanti EPMM](docId\:avx55dBLggI0VWHzpuLAv) |
| - | - | ------------------------------------------------------------------------ |

- Make a note of the following:

|   | - | FQDN for Ivanti EPMM. |
| - | - | --------------------- |

|   | - | The username and password for an administrator with Common Platform Services (CPS) and Device Read Only roles in Ivanti EPMM. |
| - | - | ----------------------------------------------------------------------------------------------------------------------------- |

|   | - | Ivanti recommends creating a separate administrator account in Ivanti EPMM that is specifically used for UEM integration with Access. |
| - | - | ------------------------------------------------------------------------------------------------------------------------------------- |

**Procedure&#xA0;**

|   | 1. | Click UEM on the left navigation pane in the Ivanti Access administrative portal. |
| - | -- | --------------------------------------------------------------------------------- |

The UEM panel with the host details appears.

|   | 2. | Click Connect to Verify either in the UEM Username column or in the right hand panel. |
| - | -- | ------------------------------------------------------------------------------------- |

The Verify UEM Tenant window appears.

Figure 1. Verify UEM Tenant

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|   | 3. | Enter the following details: |
| - | -- | ---------------------------- |

|   | - | Host URL\:The fully qualified domain name (FQDN) of Ivanti EPMM. |
| - | - | ---------------------------------------------------------------- |

The field is automatically populated and not editable.

|   | - | UEM Username: A user with Common Platform Services (CPS) and Device Read Only roles assigned in Ivanti EPMM. |
| - | - | ------------------------------------------------------------------------------------------------------------ |

|   | - | UEM Password |
| - | - | ------------ |

The following status is displayed in Ivanti Access based on the connection:

| Status                            | Description                                                                                             |
| --------------------------------- | ------------------------------------------------------------------------------------------------------- |
| Connected                         | Access and Ivanti EPMM are connected.                                                                   |
| Not Verified                      | The Ivanti EPMM Credentials are not verified by Access. Enter the credentials to complete the workflow. |
| Deregistered                      | Access is deregistered.                                                                                 |
| Unreachable                       | Server is unable to connect to Ivanti EPMM.                                                             |
| Incorrect Password or Permissions | The UEM permissions or password is incorrect.                                                           |

|   | 4. | Click Verify. |
| - | -- | ------------- |

The Ivanti Tunnel certificate is pulled and establishes trust between Ivanti Tunnel and Ivanti Access.

|   | 5. | Click Done.<br /> |
| - | -- | ----------------- |

Next steps 

Set up SP and IdP federated pairs. See [Federated Pairs](docId\:O2OYH42T-yRyfNG9tP4ki).
