---
title: Accessing service provider using security key or biometric
slug: access/guide/accessing-service-provider-using-security-key-or-biometric
docTags: 
createdAt: 2026-09-07T09:11:00.441Z
---

You can access the service provider using the security key that was created.

Before you begin 

- Verify that you have enabled Security Key and Biometric authentication in **Access** > **Zero Sign-On** > **Zero Sign-On Settings** > **Security Key and Biometrics**.
  For more information, see [Setting Zero Sign-on security and user experience](<../Setting Zero Sign-on security and user experience.htm>).

**Procedure&#xA0;**

1. Open the appropriate service provider from your browser.
   The authentication window opens.

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2. Click Sign in using Registered Security key or Biometric.
3. Click Continue and follow the instructions
4. **For Security key**: Touch the Key and enter the Security Pin.
   **For Biometric**: Touch the pad to authenticate using fingerprint.
   Only fingerprint biometric is supported for 2FA authentication.
5. The authentication completes and user is successfully logged in to the service provider.

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   Biometric authentication is now available on iOS and Android devices for registration.

   :inlineImage[]{src="https://api.archbee.com/api/optimize/V3jJx_afLEcmDauLTrzss/PDNBLL84idUX4EnzWYZU6_fidoregistrationmobiledevices.png" alt caption size="68" width="680" height="840"}